Thanks,” Asked by Anonymous 5 years ago. Clean the washer pump filter (front load only). Page of 132 Go. Additionally, consumers who purchased a recalled washer in the last 30 days of this recall announcement are eligible for a full refund from their original place of purchase. Front Load Washers are not affected. User manual Samsung WA54M8750AV/A4 WA8750 5.4 cu. As an added safety measure, all known washer owners will also receive a Home Label Kit in the mail. The second option is a rebate that can be applied towards the purchase of a new washer from Samsung or other brand. If the self-cleaning cycle isn't working for you, either, here's how you can deep-clean your washing machine and restore the just-cleaned smell of your laundered clothing. Please share your ZIP Code to find a nearby Best Buy location. Although you do not need to run a Self Clean cycle immediately, we recommend that you run one at your earliest opportunity. The company has made Samsung washing machine recall list and made an official confirmation about it. The cap can be tough to remove because it forms an airtight seal, so make sure to use a little elbow grease. Until the repair is completed, the washer exchanged, or the Home Label Kit applied, Samsung and the CPSC are advising owners of the recalled washers to use the delicate or waterproof cycles when washing bedding, water-resistant or bulky items. To begin, open the pump filter access panel by pressing on the cover. Check the washing machine's water supply and door seal for leaks. 3. Page of 132 Go. Where do i find my Identification Number? Email as a contact option was discontinued as of April 3rd, 2019. If you normally wash with cold water, run a cycle with warm or hot water occasionally to help slow down soil and detergent buildup. Our nationwide network of authorized service partners all have high rates of customer satisfaction and by working with them we are able to provide in-home service to consumers affected by this recall faster than we traditionally would have been able to. Use the right amount of HE detergent, and remove detergent residue from the washing machine. , our Samsung representative will be in touch with you. Your average wait time on this line is approximately 20 seconds. Until your Home Label Kit arrives, please use the delicate or waterproof cycle to wash all bedding, bulky or water-resistant items. List the brand, model number, and serial number of your new washer. Note: Clean and dry the affected area immediately to remove any residual cleaner or water. live support 24/7*. Allow one hour to elapse so the water can cool and to avoid possible injury. Most service contracts allow for a pro-rated refund minus claims. The Model and Serial Number are in two locations: Note: It is very important to enter the correct Model Number and Serial Number to obtain the correct result. arising from or related to use or reliance of the content herein. Self Clean (also called Pure Cycle or Self Clean+) is a special cycle that prevents mold. WA40J3000AW washer pdf manual download. That depends on your location. Browse answers, ask questions and get solutions from other Samsung customers. , our Samsung representative, wants to know about you so they can assist you better. There has been a recall on Samsung front load washers because water leakage onto the electrical connections of the washing machine's thermal sensor can cause an electrical short and ignite the circuit board, posing a fire hazard to consumers. All of our technicians who are supporting this recall have been trained to perform the repair. You’ll find all Samsung product recalls that have taken place since 2007 listed below – you can then click through on each product for further information on the risk posed and what you should do next. The first option is a free in-home repair that includes reinforcement of the washer's top. Fast, easy checkout with Shop Samsung App. Full screen Standard. On average, it takes 4 to 6 weeks to receive your rebate once you have sent in all of the proper documentation. When you're finished scrubbing, use a clean, damp, microfiber cloth to clean off the area. Water leakage onto the electrical connections of the washing machine's thermal sensor could cause an electrical short and ignite a circuit board, posing a fire hazard to consumers. Q6. To figure out what is causing this, you should: 1. The Self Clean reminder LED will display after 20 washes on a top load model or 40 washes on a front load model. Full screen Standard. Q2. Samsung Front Load Washer with Steam 4.5 cu. Caution: If you recently ran a hot cycle (Self Clean, Pure Cycle, or Sanitize), the water in the washer will be very hot. Include the original sales receipt for the new washer. You will receive a Home Label Kit in the mail within the next 14 days. Samsung is not responsible for any direct or indirect damages, How will the value of my washer be determined? Get performance ratings and pricing on the Samsung WA40J3000AW washing machine. The kit will include a new control panel guide, two warning labels and step-by-step instructions for applying them to the machine, and a user manual supplement. This interferes with the cleanliness of the washer and can cause leaks in the dispenser. When I expect Samsung to visit my home to repair my washer, an employee from another company comes. This is a recall of certain Top-Load washers manufactured between March, 2011 and October 2016. Select the Self Clean cycle. If you've already tried that and the spots remain the same, use a small amount of Cerama Bryte cooktop cleaner. • Make sure the lid is closed. 3. Consumers that choose a Samsung washer will receive an additional loyalty incentive up to $150 towards a new Samsung washer purchase.The Samsung loyalty amount is reflected in the amount printed on the rebate form as the "Samsung Washer Purchase" rebate amount. Download. For $75 a repairman came and said to do self clean with vinegar. Sorry, there is insufficient stock for your cart. for pricing and availability. The top symptom for WA45H7000AW/A2-0000 is "Will not drain". Please enter a valid Identification Number. A mild detergent and a damp cloth will remove most spots. On average, it takes us 7 business days to complete the free in-home repairs once the appointment has been scheduled. Clean the washi Q7. Your Home Label Kit will be shipped to you within the next 14 days. English - 31. troubleshooting. Top load washers do not have a pump filter. Our records indicate that there is an invalid serial number registered. Push the drawer back to close it fully. Keeping the pump filter clean will help prevent odors, reduce the likelihood of mold and mildew, and ensure your washer drains properly. We’ve been getting a lot of questions from readers after Samsung announced a recall on 2.8 million washing machines due to a risk of explosion during a cycle. Message and data rates may apply. If you watch closely you will see water added before the minutes jump back. ft. capacity so you can spend less time doing laundry and have more time for you. Sign the Rebate Form which will certify that the recalled washer is no longer in use, that it has been discarded, and that you acknowledge that it is a violation of federal law to sell or distribute your recalled machine. Washer from Samsung representative at Best Buy to try out your next phone appointment for recall! 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2020 samsung self clean washer recall